“Mr. Y” came to our office seeking assistance with his lender. He had contacted them to begin the process but did not know how to proceed. Mr. Y is married with two children. His wife had to quit working in 2009 when diagnosed with cancer. Mounting medical bills put them behind on their mortgage payments. Prior to this, the family had a very good payment history. We immediately submitted all of the documents requested by the bank. This prompt action combined with the client’s payment history resulted in the approval of a trial modification period for three months. After successfully completing this trial period, Mr. Y was advised his modification was approved at 2% for the first 2 years, 3% for the next 3 years and 4.75% for the balance of the loan.
More good news . . . Mrs. Y has successfully completed her cancer treatments and is back to work part-time.
As previously mentioned, CHS is a certified-HUD Housing Counseling Agency; as such, clients do not pay for any of the services we render.